With over 30 years of expertise in human resources and recruitment, I hold the esteemed Global Professional in Human Resources (GPHR) certification. My career spans managing teams through complex mergers, navigating the challenges of startup environments, and most recently, leading a religious non-profit workforce with a focus on employee relations and recruitment. I oversaw the North American People function at Ten Lifestyle Group, a premier global concierge service provider dedicated to enriching clients' lives.

Throughout my career, I have championed transformative initiatives that drive organizational growth and cultural evolution. I designed and implemented leadership training programs that equipped managers with essential skills in empathy, feedback, conflict resolution, and progressive discipline. Notably, I achieved a remarkable reduction in turnover rates within a call center environment, decreasing attrition from 65% to 28% in under four years. I also played a pivotal role in scaling a company’s operations from one to seven global locations in just nine months.

My commitment to diversity and inclusion has led to the launch of impactful global initiatives, including the creation of a D&I resource library, the development of training on unconscious bias and everyday discrimination, and the use of data-driven strategies to foster change and enhance performance.

Passionate about cultivating cultures of inclusion, engagement, and excellence, I thrive on partnering with leaders and teams to unlock their full potential and achieve transformative results.